How to install Customer Support Time Manager: Daikon


Daikon is a simple customer support time tracking application created on Codeigniter and BackendPro.
Admin can create and manage customers. After entering credit purchased and time-spent. It will show the time remaining. Customer can login and see the summary and email a request of additional support tickets to admin.

 

Demo

Note: Demo is available for Customer Pages Only.

Login details
email 1: cus7(a)gmail.com and pw: anneanne

email 2: cus2(a)gmail.com and pw: tonjetonje

Download page


Firstly you download Daikon and unzip it to the local host.
Create a database called customersupport through phpMyAdmin.
Find the sql file and import it to the database.

Open system/application/config/database.php and config.php.
You may need to change any of the following for database.php.

$db['default']['hostname'] = "localhost";
$db['default']['username'] = "root";
$db['default']['password'] = "yourpassword here";
$db['default']['database'] = "customersupport";

For config.php, you need to change daikon to your folder name, if you have different one.

$config['base_url'] = "http://localhost/daikon/";

Change the admin email in modules/customersupport/controllers/admin/admin.php

$admin_email = 'admin(a)gmail.com';

Then log in from http://localhost/daikon/index.php/auth/login.

Login details:
Admin can use admin(a)gmail.com and admin007 for pw.
Customer can login with cus7(a)gmail.com and pw of anneanne.
or cus2(a)gmail.com with pw of tonjetonje.

You can delete the install folder since I am not using it yet.

Note: Even though a BEP’s installer is in the folder, I have not update it.

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